Welcome to the Korian Integrity Line platform
The Korian Group is built on strong ethics and integrity values, hence encourages its staff to implement them daily.
Therefore, through this whistleblowing line, Korian employees might express openly and in good faith their concerns and report misconduct or behaviors they consider as unacceptable or which go, according to them, against the Law or the Korian Group Charter of Ethics.
- What should I report?
What should I report?Contact us if you have obtained knowledge of incidents within Korian that violate applicable laws or the Group Charter of Ethics.
How will my confidentiality be protected?When you report in good faith a concern about a legal violation, your identity is considered to be private and must be protected. This means your identity may be disclosed only to those people at Korian who need the information to investigate and resolve your allegation, or where necessary to protect the interests of the company.
What happens after a report or a question?All reports are sent via the secured Integrity Line server to the responsible contact persons at Korian They will decide on the further procedure and contact you via the Integrity Platform in case of questions or if additional information is needed. In case of concrete reports of suspicions, specialists may be involved and an investigation initiated. You will be informed as soon as the investigation of the reported incident is concluded. The investigation, especially of complex cases, can take several months. For reasons of data privacy, you may not be told the outcome and result of the investigation.
- Should I be concerned about negative consequences if I send a report?
Should I be concerned about negative consequences if I send a report?Not for simply filing a report. Korian will not tolerate any sanctions against you as a result of a report made in good faith. Filing a report in good faith means that you believe that what you report is based on serious assumptions and you have robust reasons to believe that a violation of applicable laws and/or the Group Korian Charter of Ethics has taken place.
- What happens if the content of a report turns out to be incorrect afterwards?
What happens if the content of a report turns out to be incorrect afterwards?What is important is that you believe that the content was true at the time when you filed your report and that you did not file the report with fraudulent or malicious intent. It is not expected that you search for evidence yourself or personally solve the incident. It can therefore happen that the investigation will later show that no violation has occurred. In that case, you do not have to fear any negative consequences either.
Will my supervisor be informed about the allegation? Who else in my department might find out?Your supervisor may or may not be informed about the allegation, depending on the particular circumstances of your report. In most cases, management within the department where the wrongdoing is alleged to have occurred will be notified, as well as other stakeholders who might assist in the investigation. This is necessary in many cases because employees in the department may be interviewed, asked for documents, or otherwise involved in the investigation, when required. In some cases, a supervisor may not be told about an allegation until an initial investigation has taken place, documents or evidence secured, or other actions taken to ensure the matter is fully investigated and resolved.
How do I send a report or ask a question?Click on "File a report" or "Ask a question" and follow the instructions.
When will I receive a response to my report or question?Please allow us 7 working days to respond to your report.